Grey Velvet Storage Pouf Ottoman

At Furniture Edit, we believe that your home should be a true reflection of your style and personality.

Founded by a passionate industry expert who recognized the need for a refreshing approach in the furniture market, our luxury furniture and accessories shop is dedicated to offering a curated selection of exquisite pieces that inspire and elevate your living spaces. 

Our founder's vision was born from years of experience in an outdated, pushy sales environment. He envisioned a place where shoppers could explore beautifully designed furniture hand selected by a team of trend-led professionals without feeling pressured.

At Furniture Edit, we prioritize your shopping experience, providing an atmosphere that encourages creativity and inspiration. Every item in our collection has been handpicked by our talented team of designers and experts in the UK, ensuring that each piece is not only luxurious but also unique. 

We are committed to bringing you the finest quality and craftsmanship, so you can transform your home into a sanctuary of style and comfort that lasts! 

Join us on this journey of reimagining your space, where elegance meets individuality, and let Furniture Edit be your partner in creating a home that truly reflects who you are.

For quick and easy answers, why not use our 'live chat' feature for instant access to our support team. Please click on the widget in the bottom right hand corner to start a live chat with one of our representatives.

Alternatively, please use the contact us form and we will aim to respond within a 24-hour period:

Email : info@furnitureedit.com

Tel : 0800 009 6820

Address : Furniture Edit, Office 1, Izabella House, 24-26 Regent Place, City Centre, Birmingham, B1 3NJ

 All orders unless states otherwise will be delivered within 2 - 7 working days.

All orders below £500.00 will incur a £9.99 delivery charge.

All orders exceeding £500.00 will be delivered free of charge, this will automatically be applied at the checkout.

(should you need your item sooner please contact us via email info@furnitureedit.com or by telephone and our customer service team will work on securing a quicker delivery timescale : 0800 009 6820

Please not that due to the nature of "purchase order items" your order may be delivered in separate consignments. 

Non-deliveries

Should our delivery of your order not be successful or rejected by yourself:

All further delivery attempts will incur additional charges.

Should the order be cancelled, and no further delivery attempts be required, you will incur a 10% restocking fee.

We reserve the right to treat a non-delivery in the same manner as our Returns Process.

Can I track my order?

For medium - large items our delivery partners will mostly provide a tracking number 

Do I get a delivery timeslot?

Most of our delivery partners will give you a timeslot on the day of the delivery. This is usually a window ranging from one to four hours, depending on the courier.

Can I collect my order from you myself?

This is not a service we currently provide.

Can I change my delivery date?

Please use the form below and a member of our customer service team will assist you.

What if I miss my delivery?

Our delivery partner will leave a note to explain your next steps - there will be a redelivery charge.

I’ve ordered more than one item, will they arrive together?

We work with various couriers and suppliers, so if you've ordered multiple items, they may arrive separately. You'll receive a tracking code for each consignment to know when to expect your deliveries.

Can you assemble my furniture for me?

Most items will require minimal assembly however items that do require more will be provided with the adequate instructions - our delivery partners do not assemble the good for you.

At Furniture Edit we take customer service very seriously. Your satisfaction is our top priority.

With that in mind, we aim to make your Furniture Edit experience as smooth and seamless as possible – from purchase to delivery and beyond.

Whether you want to cancel your order pre-delivery, return an item after delivery, or experience any kind of problem, please take a look at our Returns Policy.